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FAQ

Frequently Asked Questions

Planning a stay at the Alpine Lifestyle Hotel DAS KRONTHALER? To ensure your anticipation remains completely carefree, we have compiled the most important information about your arrival, your stay, and our services and offers. If you have any further questions, we are happy to assist you personally at +43 5246 6389 or welcome@daskronthaler.com.

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Getting Here

How would you like your journey to begin? Whether by car, train or shuttle – DAS KRONTHALER is nestled in the heart of the Tyrolean mountain world, easy to reach and yet far from the everyday. Here you will find everything you need to know for a relaxed arrival.

DAS KRONTHALER is situated in a uniquely secluded location, high above the nature park village of Achenkirch. Directly at the Christlum ski area and within walking distance of the Tyrolean Achensee.

We recommend arriving by train via Jenbach station. From there, we are happy to arrange a paid taxi transfer to the hotel.

Complimentary parking spaces are available for our guests directly at the hotel. Underground garage spaces can be reserved in advance for an additional fee.

Yes, DAS KRONTHALER****S has electric vehicle charging stations available for a fee. Charging Porsche vehicles is free of charge.

Booking & Stay

From the very first enquiry to the last moment of your holiday – we want you to feel truly well looked after with us. Here we answer the most frequently asked questions about booking, arrival and more.

Free cancellation is possible up to 31 days before arrival.

The following conditions apply thereafter:
30 to 8 days: 70% · from 7 days: 90%
No-show or early departure: 90%
(All cancellations must be made in writing.)

We accept cash, debit card, VISA, Mastercard, Amex, Diners and bank transfer in advance.
Yes, on request and subject to availability, we offer the following options:

EARLY CHECK-IN • €60.00 per person, room available from 8:00 AM. VITAL.Breakfast from 9:30 to 11:00 AM. Wellness & SPA
LATE CHECK-OUT • €60.00 per person, room until 6:00 PM. INDULGENCE.Afternoon 1:00 to 4:30 PM. Wellness & SPA
DAY USE • €30.00 per person, room until 11:00 AM. INDULGENCE.Afternoon 1:00 to 4:30 PM.
A laundry service is available for a fee. Please contact reception directly.
Pets are not permitted at DAS KRONTHALER****S. Thank you for your understanding.

Our Alpine Lifestyle Hotel is designed for adults and young people aged 14 and over.

Rooms are guaranteed to be ready for occupancy from 3:00 PM on the day of arrival. Check-out on the day of departure is by 11:00 AM. Early check-in or late check-out is available for an additional charge, subject to availability.

Booking & Stay

From your very first inquiry to the final moment of your stay – we want you to feel fully cared for at every step. Here you’ll find answers to the most frequently asked questions about booking, arrival times, room amenities, and more – for a carefree break by Lake Achensee.

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Culinary Delights

Alpine flavours and light vitality cuisine: our culinary concept blends regional authenticity with refined creativity. Discover what’s included in your stay, how we cater to special dietary needs – and how external guests can also enjoy a taste of DAS KRONTHALER.

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Culinary Experiences

Alpine pleasures and light vital cuisine: our culinary concept combines regionality with refinement. Find out which services are included, what we offer for special dietary requirements – and how external guests can also get a taste of what we have to offer.

Our DAS KRONTHALER Kulinarium includes, depending on the board option booked, the VITAL.Breakfast, the INDULGENCE.Afternoon with lunch, savoury snacks and cake, as well as the 5-course GOURMET.Dinner. Board options available are full board, half board or bed and breakfast.
Vegetarian & vegan dishes are offered daily.
Please inform us at the time of booking or at check-in. Our kitchen team will be happy to accommodate your needs.
Subject to availability, external guests are also warmly welcome. Advance table reservation required.

Wellness & SPA

2,500 m² to breathe, arrive and switch off. Our Wellness & SPA is entirely dedicated to regeneration. Find answers to your questions about using the facilities, booking treatments or Day Use here – for holistic wellbeing.

A bath bag with cosy bathrobes and bath towels is provided in your room for the duration of your stay. We kindly ask you to bring your own bath sandals.

We recommend booking well in advance to secure your preferred dates.

+43 5246 6389 528
spa@daskronthaler.com

We do not offer a day spa for external guests. We kindly ask for your understanding.
Free cancellation up to 24 hours in advance. After that, a 100% cancellation fee applies.
Yes, for a fee as part of Early Check-In, Day Use or Late Check-Out.
Indoor and outdoor pool: 7:00 AM to 10:00 PM
Saunas: 11:00 AM to 8:00 PM
Treatment area: 9:00 AM to 7:00 PM

Wellness & SPA

2,500 m² to breathe deeply, arrive fully, and switch off completely. Our natur[e].spa.BOXX is dedicated to regeneration and renewal. Find answers to your questions about usage, treatment bookings, or day use – for a holistic sense of well-being.

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Active & Sport

Set amidst breathtaking natural surroundings and with direct access to mountains, lake, and ski area, DAS KRONTHALER is the perfect basecamp for active connoisseurs. Whether hiking, biking, or skiing – discover more about your sporting opportunities here.

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Active & Sport

Nestled in breathtaking natural scenery with direct access to the mountains, lake and ski area, DAS KRONTHALER offers the perfect base camp for active pleasure-seekers. Whether hiking, cycling or skiing – find out more about your sporting possibilities here.

Open daily from 7:00 AM to 8:00 PM.
Yes, our LustBOXX offers hire of mountain bikes, e-bikes and trekking bikes.
As part of the weekly activity programme, guided hikes with highly trained Vital Coaches are offered. On request, we can also arrange private hikes with a mountain guide.
In winter, daily from 8:30 AM to 4:00 PM (depending on snow conditions).
Thanks to its altitude of up to 1,800 metres above sea level, the ski area is one of the most reliably snow-sure in the Achensee region.
Just a few steps away! DAS KRONTHALER****S is located directly at the slopes of the Christlum ski area.
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Adults Only Hotel

Das Kronthaler

Am Waldweg 105a6215 AchenkirchAchenseeTyrolAustria

T: +43 (0) 5246 6389welcome@daskronthaler.com

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