PLAN YOUR VACATION CAREFREE!
For a flexible vacation planning we have adapted our cancellation conditions for you!
Due to offical travel conditions, bookings or reservations can be cancelled or postponed flexibly free of charge up to 5 days before arrival or postponed flexibly. We will be happy to convert deposits into a voucher which can be redeemed at an alternative date of your choice.
Our modified cancellation conditions apply if the travel conditions change due to border closure, travel warning of the respective federal state or a positive test result from you. In case of a positive PCR-test or very last-minute changes on the part of the governments, your stay can be cancelled or postponed flexibly free of charge within the 5-day period. Otherwise, the generally valid contract conditions according to our terms and conditions apply.
We have summarized our further measures for a carefree vacation for you here.
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Facilitated cancellation conditions
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